Support, updates and online content.
JETCAM maintenance not only ensures that you get the support you need when you need it, but also gives you access to a constantly developing eco-system of products.
We never charge for upgrades between versions of core products, so you can always download the latest version at no extra cost.*
Get online, email or telephone assistance from your local reseller, plus the ability to submit any issues for consideration for development to JETCAM.
Award-winning online video library, consisting of hundreds of short tutorials, broken into dedicated product courses. Free for all customers, but customers under maintenance can request new videos.
24/7 support. We're always here for you no matter what time of day.
We invest heavily in development, ensuring regular new releases continue to deliver benefits.
Purchase new postprocessors or options safe in the knowledge that they are always tested to work with the latest release.
Customers under maintenance also benefit from other included services, such as unlimited free online backups of your Expert configuration files.
Thought of an idea to make your JETCAM product better? Submit it (via your dealer) for consideration in future releases.*
You'll only ever pay the difference between versions of a product if you decide to upgrade, with generous multi-license discounts.
* may exclude updates to third party licensed elements. ** If a feature is deemed too unique to benefit many customers we may provide a quote.
Customers under maintenance get additional free software applications:
Quickly build worksheets of components or complex assemblies to send to JETCAM Expert for nesting. Also supports CSV import, for integration with MRP.
Download CAD interfaces for popular CAD systems including SolidEdge, SolidWorks, AutoPOL, etc. (Requires selected CAD system on same PC).
Drag and drop JETCAM component files onto the grid to quick get approximate costs, based on material costs and runtime estimation data.
You can now save 5% on your annual maintenance renewal simply by signing up for auto-renew. Once enabled you'll automatically receive the discount each year. After the second year you can cancel at any time.
You can use the form below to request a quote for maintenance. Please complete ALL fields as we cannot process your request without the information. Once received your reseller will contact you shortly.
Note: The above information will only be used by JETCAM and your allocated reseller to provide you with a quotation. We do not pass or sell on this information to any third party.