JETCAM Maintenance

Continuous efficiency improvements through updates, world-class support and online resources.


Unlike a CNC machine too, your JETCAM system is not a static purchase. It is a continually evolving production tool at the heart of your manufacturing processes. The JETCAM maintenance contract not only ensures that your software continues to improve through our active development, but also delivers new features, automation tools and workflow enhancements that help you to stay competitive year after year.

Continuous Refinement. Stability. Compatibility.

What maintenance provides:

Free software updates

Receive every major and minor release as it becomes available, including interface refinements, usability improvements and automation enhancements. *

Local reseller support

Get online, email or telephone assistance from your local reseller, plus the ability to submit any issues for consideration for development to JETCAM.

JETCAM University

Award-winning online video library, with hundreds of tutorials in dedicated product courses. Free for all customers, but customers under maintenance can request new videos.

24/7 online access

24/7 online access to downloads and support videos. We're always here for you no matter what time of day.

Constant development

We invest heavily in development, ensuring regular new releases continue to deliver benefits.

Guaranteed compatibility

Purchase new postprocessors or options safe in the knowledge that they are always tested to work with the latest release.

Additional included services

Customers under maintenance also benefit from other included services, such as unlimited free online backups of your Expert configuration files.

Submit feature requests

Thought of an idea to make your JETCAM product better? Submit it (via your dealer) for consideration in future releases.**

Trade up anytime

You'll only ever pay the difference between versions of a product if you decide to upgrade, with generous multi-license discounts.

New: Solutions

Free searchable online knowledge base containing how-to guides and advice to solve common issues.

New: Auto Extend

Allows soft licenses and rental system to automatically extend both license and maintenance periods online.


* may exclude updates to third party licensed elements. ** If a feature is deemed too unique to benefit many customers we may provide a quote.

FREE COMPANION SOFTWARE

Maintenance customers receive access to additional workflow tools at no extra charge, including:

JOC Lite

Simplifies ERP-to-nesting order data transfer and reduces manual entry. Build unlimited worksheets of components or complex assemblies for nesting.

Find out more

CAD Splitter NEW

Automatically split CAD 'nest' files into individual DXF files, ready for auto-tooling. Now with the ability to post-process output.

Find out more

CAD Interfaces

CAD interfaces for popular CAD systems including SolidEdge, AutoPOL, and the JETCAM Unfolding module. (Requires selected CAD system on same PC).

Download now

QuickCost

Quickly calculate approximate part costs, based on material costs and runtime estimation data for each part, with quick export to CSV.

Find out more

These additional free companion apps help reduce repetitive tasks and improve process consistency.

Save 5% on your annual maintenance with autorenew

You can now save 5% on your annual maintenance renewal simply by signing up for auto-renew. Once enabled you'll automatically receive the discount each year. After the second year you can cancel at any time. This prevents interruptions, reduces administration at both your end and ours, a saving that we pass back to you, and ensures that you're always covered for support and able to take advantage of the latest software releases.

Available through participating resellers.



Request maintenance quote

You can use the form below to request a quote for maintenance. Please complete ALL fields as we cannot process your request without the information. Once received your reseller will contact you shortly.

How do I find my serial number?

When you run JETCAM Expert a dialog box will be displayed on-screen. This will include your serial number and maintenance expiry date on the right side.

Which product serial do I need to supply?

You only need to supply one, as we'll have all your serial numbers on record against your company.


  

Note: The above information will only be used by JETCAM and your allocated reseller to provide you with a quotation. We do not pass or sell on this information to any third party.