JETCAM Maintenance Contract

Support, updates and online content.


The JETCAM maintenance contract not only ensures that you get the support you need when you need it, but also gives you access to a constantly developing eco-system of products.

Free software updates

We never charge for upgrades between versions of core products, so you can always download the latest version at no extra cost.*

Local dealer support

Get online, email or telephone assistance from your local reseller, plus the ability to submit any issues for consideration for development to JETCAM.

JETCAM University

Award-winning online video library, consisting of hundreds of short tutorials, broken into dedicated product courses. Free for all customers, but customers under maintenance can request new videos.

24/7 online access

24/7 online access to downloads and support videos. We're always here for you no matter what time of day.

Constant development

We invest heavily in development, ensuring regular new releases continue to deliver benefits.

Guaranteed compatibility

Purchase new postprocessors or options safe in the knowledge that they are always tested to work with the latest release.

Additional included services

Customers under maintenance also benefit from other included services, such as unlimited free online backups of your Expert configuration files.

Submit feature requests

Thought of an idea to make your JETCAM product better? Submit it (via your dealer) for consideration in future releases.**

Trade up anytime

You'll only ever pay the difference between versions of a product if you decide to upgrade, with generous multi-license discounts.

New: Solutions

Free searchable online knowledge base containing how-to guides and advice to solve common issues.

* may exclude updates to third party licensed elements. ** If a feature is deemed too unique to benefit many customers we may provide a quote.

FREE COMPANION SOFTWARE

Customers under maintenance get additional free software applications:

JOC Lite

Build worksheets of components or complex assemblies to send to JETCAM Expert for nesting. Also supports CSV import of parts or assemblies for nesting, for integration with MRP.

Find out more

CAD Interfaces

Download CAD interfaces for popular CAD systems including SolidEdge, SolidWorks, AutoPOL, and the new JETCAM Unfolding module. (Requires selected CAD system on same PC).

Download now

QuickCost

Drag and drop JETCAM component files onto the grid to quick calculate approximate costs, based on material costs and runtime estimation data for each part, with quick export to CSV.

Find out more

CAD Splitter NEW

Split a CAD 'nest' file into individual DXF files. Use text for DXF names, set revision information, simplify contours, and create unlimited settings profles. Now with option to post-process output.

Find out more

Save 5% on your annual maintenance with autorenew

You can now save 5% on your annual maintenance renewal simply by signing up for auto-renew. Once enabled you'll automatically receive the discount each year. After the second year you can cancel at any time. This reduces administration at both your end and ours, a saving that we pass back to you, and ensures that you're always covered for support and able to take advantage of the latest software releases.

Available through participating resellers.



Request maintenance quote

You can use the form below to request a quote for maintenance. Please complete ALL fields as we cannot process your request without the information. Once received your reseller will contact you shortly.

How do I find my serial number?

When you run JETCAM Expert a dialog box will be displayed on-screen. This will include your serial number and maintenance expiry date on the right side.

Which product serial do I need to supply?

You only need to supply one, as we'll have all your serial numbers on record against your company.


  

Note: The above information will only be used by JETCAM and your allocated reseller to provide you with a quotation. We do not pass or sell on this information to any third party.